SIAC PRIVACY POLICY

1. INTRODUCTION & SCOPE

1.1 Who We Are

SIAC (“we”, “us”, “our”) operates an online platform that provides access to:

• AI-powered tools
• Digital products and subscriptions
• A marketplace for third-party AI tools

Website: https://www.siac.com.au
Support Contact: support@siac.com.au

Assumption (Explicit): SIAC is operated from Australia and offers services to users globally.

1.2 Who This Policy Applies To

This Privacy Policy applies to:

• Visitors to the SIAC website
• Registered users and account holders
• Customers purchasing digital products or subscriptions
• Tool creators listing products on SIAC
• Anyone communicating with SIAC via email, forms, or support channels

It applies regardless of whether you create an account or make a purchase.

1.3 What This Policy Covers

This policy explains:

• What personal data we collect
• How and why we use it
• The legal basis for processing
• How data is stored, secured, and retained
• Your rights and how to exercise them
• How to contact us with privacy concerns

2. DEFINITIONS

For clarity:

• “Personal Information” means information that identifies or could reasonably identify an individual.
• “Processing” includes collecting, storing, using, disclosing, or deleting data.
• “Digital Products” include AI tools, downloadable resources, subscriptions, and access-based services.
• “Third Parties” are external service providers or partners.

3. INFORMATION WE COLLECT

SIAC collects information in a data-minimised and purpose-driven manner.

3.1 Information You Provide Directly

We may collect personal information you voluntarily provide, including:

• Full name
• Email address
• Username and account credentials
• Billing name and billing contact details
• Communications with support or administration
• Tool submissions or creator information

This information is typically collected when you:

• Create an account
• Purchase a product
• Contact support
• Submit a tool or listing
• Subscribe to updates

3.2 Automatically Collected Information

When you use SIAC, certain data is collected automatically for operational and security purposes, including:

• IP address
• Device identifiers
• Browser type and version
• Operating system
• Date, time, and duration of visits
• Pages viewed and interactions
• Referring and exit URLs

This data helps us:

• Maintain platform security
• Diagnose technical issues
• Improve user experience

3.3 Payment Information

• SIAC does not store credit card or banking details
• Payments are processed via secure third-party payment processors (e.g., Stripe)
• SIAC receives confirmation data such as: Transaction ID, Purchase amount, Date and status

3.4 Sensitive Information

SIAC does not intentionally collect sensitive personal information (such as health, biometric, or government identifiers). If such data is accidentally submitted, it will be deleted where reasonably practicable.

4. HOW WE USE PERSONAL INFORMATION

We use personal information strictly for legitimate business purposes, including:

We do not use personal data for automated decision-making that produces legal or similarly significant effects.

5. LEGAL BASIS FOR PROCESSING (WHERE APPLICABLE)

Depending on your location, SIAC processes data under the following lawful bases:

• 5.1 Contractual Necessity: Processing is required to deliver purchased products, provide account access, and perform obligations under our Terms & Conditions.
• 5.2 Legitimate Interests: We process data to secure the platform, prevent fraud and abuse, and improve services. These interests are balanced against user rights.
• 5.3 Consent: Consent is relied upon where required, such as for optional marketing communications or non-essential cookies. Consent can be withdrawn at any time.
• 5.4 Legal Obligations: Processing may occur to comply with tax, accounting, or regulatory laws, or to respond to lawful authority requests.

6. COOKIES & TRACKING TECHNOLOGIES

SIAC uses cookies and similar technologies to:

• Ensure core website functionality
• Understand usage patterns
• Maintain security

Types of Cookies

• Essential cookies: Required for site operation
• Analytics cookies: Help understand site usage

7. DISCLOSURE OF INFORMATION & THIRD PARTIES

We may disclose personal information to:

• Payment processors
• Hosting and infrastructure providers
• Analytics and monitoring services
• Email and customer support tools
• Legal or regulatory authorities (where required)

All third parties are required to use data only for agreed purposes and maintain appropriate security measures. We do not sell personal information.

8. DATA STORAGE & RETENTION

8.1 Storage

Data is stored using secure cloud-based systems with restricted access.

8.2 Retention

We retain data only as long as necessary:

Data is securely deleted or anonymised when no longer required.

9. USER RIGHTS & HOW TO EXERCISE THEM

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Request correction
• Request deletion
• Object to processing
• Withdraw consent
• Lodge a complaint

10. SECURITY SAFEGUARDS

SIAC implements reasonable technical and organisational safeguards, including:

• Encryption in transit (HTTPS)
• Restricted internal access
• Secure authentication controls
• Monitoring for unauthorised access

While no system is completely secure, SIAC takes appropriate steps to reduce risk.

11. INTERNATIONAL DATA TRANSFERS

Personal information may be processed outside Australia. Where this occurs:

• Transfers are limited to trusted providers
• Appropriate contractual safeguards are used
• Risks are assessed and mitigated

12. CHILDREN’S PRIVACY

SIAC is not intended for use by children under 16. We do not knowingly collect personal information from children.

13. CONTACT DETAILS & PRIVACY ENQUIRIES

Privacy Contact:

SIAC Support Team
📧 support@siac.com.au
🌐 https://www.siac.com.au

14. CHANGES TO THIS POLICY

This Privacy Policy may be updated periodically. The latest version will always be available on the SIAC website.